Privacy Policy

1.1 Personal Information: We collect information that you provide directly to us, including:

• Name, email address, phone number, and postal address
• Payment information (processed securely through third-party payment processors)
• Passport details and date of birth (when required for bookings)
• Travel preferences and special requirements
• Communication preferences and marketing consent

1.2 Automatically Collected Information: When you visit our website, we automatically collect certain information, including:

• IP address, browser type, and operating system
• Pages viewed, time spent on pages, and navigation patterns
• Referring website and search privacy used
• Device information and unique identifiers

1.3 Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.

We use the information we collect for the following purposes:

• Service Delivery: To process bookings, arrange travel services, and fulfill your requests
• Communication: To send booking confirmations, updates, and important travel information
• Customer Support: To respond to inquiries, resolve issues, and provide assistance
• Marketing: To send promotional offers, newsletters, and travel recommendations (with your consent)
• Improvement: To analyze usage patterns and improve our services, website, and user experience
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect, prevent, and address fraud, security issues, and technical problems

We may share your information with third parties in the following circumstances:

3.1 Service Providers: We share information with third-party service providers who perform services on our behalf, including:

• Hotels, airlines, and tour operators
• Payment processors and financial institutions
• Technology and hosting providers
• Marketing and analytics services

3.2 Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.4 With Your Consent: We may share information with third parties when you have given us explicit consent to do so.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection and privacy
• Secure backup and disaster recovery systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

• The nature of the information and why it was collected
• Legal, regulatory, or contractual obligations
• Legitimate business purposes such as fraud prevention
• Your consent and preferences

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your information to another service provider
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this policy and applicable laws.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.